This was our 4th cruise with NCL.
We were very pleased the first 3 times. We will likely not choose them for our #5.
NCL has clearly fallen in almost every catagory.
They do still nickle and dime you for everything.
Food quality has fallen, service is still very friendly, but quality is very poor. Simple requests for condiments take 20 minutes or longer.
Entertainment is good but not as good as previous cruises.
Shore excursion operations are very disorganized and were a major source of frustration.
Looks like they are trying to cut multiple corners with an overall degradation in quality.